Last updated: October 2026
This policy explains how The 8040 Tech ("we", "us") handles information when you visit this website or contact us.
Information we collect
- Information you send us. When you email us, call us or use the contact form, we receive the details you choose to share, such as your name, email address, phone number and a description of your issue.
- The contact form. The form on this site does not store or transmit anything by itself. It opens your own email app with your message filled in, and nothing is sent until you press send in your email app.
- Website preferences. This site saves your light or dark theme choice in your browser's local storage. It contains no personal information.
This website does not use advertising trackers or analytics cookies.
How we use information
- To respond to your request and provide the services you ask for.
- To send quotes, follow up on work and keep records of the support provided.
- To meet legal and accounting obligations.
We do not sell your personal information.
Access during support sessions
During remote or on-site support we may see files and information on your devices. We only access what's needed to solve your issue, and during remote sessions you can watch and end the session at any time.
Sharing
We share information only when needed to provide a service you've asked for (for example, with a software or hardware vendor during a warranty claim), when you agree, or when required by law.
Security and retention
We take reasonable measures to protect the information you share with us, and keep it only as long as needed for the purposes above or as required by law.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal obligations. Email technician@usa.com.
Contact
Questions about this policy: technician@usa.com or 845-579-2963.