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Device Support

Mobile Device Management

MDM enrollment, app distribution, remote wipe, policy enforcement and BYOD security for iOS and Android fleets.

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Overview

Phones and tablets hold company email, files and passwords, and they're easy to lose. Mobile Device Management (MDM) lets a business keep work devices secure and consistent without touching each one by hand.

We set up and manage MDM for iOS and Android devices, from enrolling the first phone to setting policies, pushing apps and preparing for the day a device goes missing. We work with tools such as Microsoft Intune.

What's included

  • MDM platform setup, for example Microsoft Intune
  • Enrollment of company-owned iOS and Android devices
  • BYOD (bring your own device) policies that separate work and personal data
  • App distribution and updates
  • Security policies: passcodes, encryption and OS update requirements
  • Remote lock and remote wipe for lost or stolen devices
  • Email, Wi-Fi and VPN profiles pushed automatically
  • Onboarding and offboarding procedures for staff

Common problems we solve

A phone with company data was lostRemote lock and wipe protect the data when a device goes missing.
Every phone is set up differentlyPolicies make sure every device meets the same security baseline.
Staff use personal phones for workBYOD controls protect company data without taking over personal devices.
Setting up new phones takes hoursAutomated enrollment and profiles cut setup to minutes.
Departing employees keep accessOffboarding removes company apps and data cleanly.
Out-of-date phonesUpdate rules keep devices on supported, patched software.

How it works

Inventory

We list your devices, users and the apps you rely on.

Policy design

We agree security rules that fit how your team works.

Rollout

We configure the MDM and enroll devices step by step.

Ongoing management

Updates, new devices and offboarding, handled as you grow.

Frequently asked questions

Does MDM let my employer see my personal photos or messages?

A properly configured BYOD setup manages only the work apps and data. Personal content stays separate. We set it up with privacy in mind and can explain exactly what is and isn't visible.

What happens if a phone is stolen?

With MDM in place, the device can be locked or wiped remotely so company data isn't exposed.

Do we need MDM for a small team?

If your team keeps work email or files on phones, MDM is worth considering even for a few devices. We'll help you decide.

Does it work with both iPhone and Android?

Yes. Modern MDM platforms manage both iOS and Android.

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Ready to get your tech sorted?

Email is the fastest way to reach us, monitored 24/6. Tell us what's going on and we'll take it from step one.

Email technician@usa.com845-579-2963